Introduction

Moving to Third-Party Application Maintenance is a transition that requires careful handling, since the information system and its development are committed to the process for the long term. It is essential to perform the most thorough possible preparation for this move. ARCAD's services simplify and optimize TPAM transfers.

Objectives

The objective of a TPAM-preparation mission is to ensure a high level of service quality by formalizing a relationship with the service provider, and by making that relationship fluid and flexible.
Our experienced consultants use our Suites to guarantee that:

• TPAM costs will be controlled, calculated as a function of a real and useful application perimeter;
• TPAM is based on a commitment to client - provider transparency;
• You maintain a level of technical control by being able to evaluate the impact of your requests;
• The provider provides a set of development services within defined budget limits.
  

Implementation

Implementation can be broken down into several steps adapted to your configuration and goals. The first, essential step for an audit is a cleanup of application components.

• This phase unearths all of the elements that serve no purpose in the work environments and that can have a negative impact on maintenance. Archiving frees up disk space and brings needed clarity to libraries.

• Multiple occurrences of sources - Multiple occurrences of the same source can be a non-quality element. If a modification is required, identify which source to perform it on.
• Multiple occurrences of objects - Finding out what is really used in production environments.
• Sources without object - These items show either object losses or unnecessary sources.
• Objects without source - Loss of a source can be a problem if you wish to modify the related component.
• Sources with a date later than the object - In this case, we focus on components whose executed object is not on the same level as the source.
• Unused objects - Objects that are no longer used (recovery or Euro transition programs, for instance) can be archived in other libraries, simplifying the workspace.
• It is then easy to generate complete technical documentation for relevant applications. This serves as a solid and reliable basis for exchanges with the service provider. You can also assess the impact of your requests and estimate the amount of work needed.
• ARCAD Software can also guide you in managing invitations to bid by assisting you in preparing specifications and in sifting through responses. The advantage for you in partnering with ARCAD Software for an invitation to bid is that we simplify selection processes and make them secure.