{"id":10539,"date":"2016-01-18T13:21:19","date_gmt":"2016-01-18T11:21:19","guid":{"rendered":"http:\/\/arcadsoftware.com\/?post_type=avada_portfolio&p=10539"},"modified":"2025-10-02T11:29:08","modified_gmt":"2025-10-02T09:29:08","slug":"frs-migrate-their-change-management-to-arcad-and-avoid-costly-promotion-errors","status":"publish","type":"avada_portfolio","link":"https:\/\/www.arcadsoftware.com\/arcad\/resource-items\/frs-migrate-their-change-management-to-arcad-and-avoid-costly-promotion-errors\/","title":{"rendered":"FRS migrate their change management to ARCAD and avoid costly promotion errors"},"content":{"rendered":"

FRS migrate their change management to ARCAD and avoid costly promotion errors<\/h1><\/div><\/div><\/div><\/div><\/div>
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The Customer<\/h3>\n

For over 50 years, FRS Restaurant Equipment & Supply Company with showrooms located in Asheville, NC, North Charleston, SC, Columbia, SC and Florence, SC has always maintained a trained & dedicated staff to support the
\nemerging & growing food service operator. FRS has a small IT staff consisting of one full time programmer, one remote contract programmer and their hands on, Vice President and co-owner, Carl Novit, who is actively involved with the information technology side of their business.<\/p>\n<\/div>

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Context<\/h3>\n

FRS Restaurant Equipment & Supply Company had been using an IBM i-based change management product for many years.\u00a0 This change management vendor has been bought and sold a couple of times.\u00a0 With each acquisition, the FRS team found it \u201cmore and more difficult to do business with them.\u201d This difficulty resulted in frustration; so when approached by a representative from ARCAD Software, FRS were willing to listen to what they had to offer in the area of source control.<\/p>\n

Solution<\/h3>\n

Per Carl Novit, Vice President and co-owner, \u201cthe source control product we had been using, I thought, was OK until we started implementing ARCAD and then I realized how not OK it really was\u2026 Using the ARCAD promotion and rollback features saved FRS from a big mess and a financial loss the following business day.\u201d<\/p>\n<\/div>

Read the case study<\/span><\/a><\/div>
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Case Study Highlights<\/h2><\/div>\n