CHCS had already investigated change management systems for the IBM i several years prior, and evaluated the major names in the business. They carefully chose the system they believed would suit their needs then and in the future. Since that time, the company that produced the chosen product has changed hands. The technical support for the product has declined, and the product is no longer keeping pace with technology.
CHCS saw how ARCAD could have the same code checked out and being worked on in many different code lines for many different reasons. They saw how conflict resolution could be handled and they saw these were core concepts of the ARCAD workflow. CHCS decided to pull the trigger and give ARCAD a shot.